1. Who We Are
Gold Trade Signals operates the website goldtradesignals.net and associated Telegram community channels.
Website: goldtradesignals.net
Email: support@goldtradesignals.net
Contact: +44 7856 824369
This privacy policy explains how we collect, use, store and protect your personal data when you use our website, calculators, Telegram community or any of our services. We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Data We Collect
2.1 Information You Provide Directly
When you contact us, submit an enquiry or join our community, we may collect:
- Your name
- Your email address
- Your phone number or WhatsApp number
- Your Telegram username
- Information about your trading experience and interests
- Any messages or communications you send us
2.2 Information Collected Automatically
When you visit our website we automatically collect certain technical information including IP address, browser type, operating system, pages visited and device type.
2.3 Calculator Usage
Our trading calculators operate entirely within your browser. We do not collect, store or transmit any figures you enter into our calculators. All calculations are performed locally on your device.
3. How We Use Your Data
- Onboarding and community management, to add you to our VIP trading community
- Communication, to respond to your enquiries via WhatsApp. Telegram or email
- Service delivery, to provide trade ideas, training sessions and educational content
- Analytics, to understand how our website is used and improve our services
- Compliance, to comply with legal obligations and prevent fraud
4. Data Sharing
We do not sell your personal data to any third party. We may share your data with:
- Service providers. Telegram. WhatsApp/Meta. Google Analytics. Cloudflare
- Broker partners, where you have chosen to open a trading account through our onboarding link
- Legal requirements, where required by law
5. Your Rights
Under UK GDPR you have the right to access, rectify, erase, restrict processing, port your data, and object. To exercise any rights, contact us at support@goldtradesignals.net. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
6. Cookies
Our website uses essential cookies for functionality, analytics cookies (Google Analytics) and preference cookies. You can control cookies through your browser settings.
7. Data Security
We use HTTPS encryption, restricted access to personal data and secure communication channels. While we take all reasonable steps, no method of internet transmission is 100% secure.
8. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18.
9. Contact Us
If you have any questions about this privacy policy, please contact us:
Email: support@goldtradesignals.net
WhatsApp: +44 7856 824369